AI SOC Platform: AI Triage, Investigation and Response | ThreatDefence
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AI SOC Platform

Every alert investigated. Evidence behind every verdict. ThreatDefence brings AI triage, investigation, response, hunting, and detection engineering together across the security tools you already use.

AI triage overview in the ThreatDefence AI SOC platform

Works with your tools

Your tools see different parts of the same attack. ThreatDefence connects them so AI agents can follow the evidence from the first signal through to response.

SIEM and data
Endpoint
Identity
Email
Cloud and SaaS
Network
Vulnerability
SOAR and ITSM

From alert to response

Turn alerts into completed investigations and coordinated response. ThreatDefence brings evidence from across your stack into one case, identifies what needs attention, and carries out approved actions. Your team controls the decisions that matter.

AUDIT AND QUALITY REPORTINGYOUR TOOLSSIEMEDR / XDRIdentityEmailCloud / SaaSNetworkSECURITY CONTEXT LAYERNormalized dataAsset contextIdentity contextThreat intelligenceTenant isolationPer-tenant memoryAI AGENTSTriage analystInvestigatorResponderThreat hunterDetection engineerReport writerANALYST WORKBENCHCase managementEvidence and queriesEvent timelinesVerdicts and rationaleResponse actionsAnalyst decisionsHUMAN OVERSIGHTReview findingsApprove actionsOverride verdictsDirect investigationsSet permissionsSuspend workflows
Broader investigation coverageFaster assessmentsCoordinated response
TRIAGEFind what needs attention

AI agents investigate alerts with asset, identity, and threat context, resolving known benign activity and escalating suspicious cases with evidence.

→#4471→Closed, benign
→#4472→Closed, benign
→#4473→Analyst review
9,412alerts investigated263reached an analyst
INVESTIGATEEstablish what happened

Agents connect evidence across tools, build a timeline, and assess the scope, giving analysts clear findings to review.

Sign-in
App activity
Inbox rule
Message trace
6sources queried1timeline
RESPONDMove from findings to action

Execute containment within approved limits, with checks and approvals for each action. Record outcomes and pending decisions in the case.

Revoke sessionsDONE
Remove inbox ruleVERIFIED
Reset passwordPENDING
2completed and verified1pending approval

Manage alerts and threats at scale

Go from incoming alerts to investigated cases and coordinated response. AI agents gather evidence, prioritize threats, and prepare actions across your security tools, helping your team handle more alerts and act faster.

Auto triage
Case management
Response
Threat hunting
Cyber risk
Reporting
Auto triage in the ThreatDefence portalCase management in the ThreatDefence portalResponse in the ThreatDefence portalThreat hunting in the ThreatDefence portalCyber risk in the ThreatDefence portalReporting in the ThreatDefence portal
Focus on Real Threats

Agents investigate alerts across connected tools, resolve benign activity within approved policies, and escalate suspicious or uncertain cases with supporting evidence.

Keep Investigations Connected

Keep verdicts, evidence, timelines, actions, and approvals together from investigation to closure, with two-way ServiceNow synchronization.

Contain Threats Faster

Coordinate containment across tools, enforce approvals and execution limits, and track remediation tasks through to completion.

Find What Alerts Miss

Search retained telemetry for persistence, account abuse, exfiltration, and network anomalies. Turn validated findings into cases and detection improvements.

Prioritize What to Fix

Prioritize exposed assets, leaked credentials, impersonating domains, and control gaps, bringing relevant risk context into investigations.

Make Security Progress Visible

Generate service reports, incident timelines, and executive briefings from investigation records, supported by coverage, response, and quality metrics.

Investigate and respond across your entire stack

Bring AI-powered, end-to-end security operations to the tools you already own. Agents query live evidence, connect activity across systems, and coordinate triage, investigation, threat hunting, and response.

SIEM
  • Adaptive investigations
  • Cross-source correlation
  • Automated detection engineering
EDR / XDR
  • Behavioral attack reconstruction
  • Persistence discovery
  • Context-aware containment
NDR
  • Behavioral threat hunting
  • Lateral movement reconstruction
  • Covert channel investigation
Firewalls
  • Rule intent analysis
  • Access path investigation
  • Exposure-driven policy tuning
Identity
  • Account takeover investigation
  • Privilege abuse analysis
  • Identity attack path discovery
Email
  • Phishing intent analysis
  • Campaign reconstruction
  • Business email compromise investigation
Cloud
  • Cloud attack path analysis
  • Permission abuse investigation
  • Resource compromise scoping
SaaS
  • Cross-app activity correlation
  • Insider risk investigation
  • Data exposure analysis
Vulnerability management
  • Attack path prioritization
  • Compensating control analysis
  • Remediation sequencing
Asset inventory / CMDB
  • Business impact assessment
  • Ownership-aware escalation
  • Asset exposure analysis
Threat intelligence
  • Threat relevance assessment
  • Campaign linkage
  • Intelligence-driven hunt generation
Ticketing / ITSM
  • Related-case discovery
  • Investigation handoffs
  • Evidence-based escalation

AI-powered security operations

Investigate alerts, contain threats, and improve detections across your security stack.

TriageReduce false positives

AI agents investigate incoming alerts using live evidence and threat context. False positives close under your policies, while suspicious cases reach analysts ready for review.

Alert queue in the ThreatDefence portal for acme-corp, with alert counts, open and escalated cases, and each alert beside its AI verdict
AssessGet clear verdicts

Know what happened and what needs action. Each assessment brings together the verdict, supporting evidence, and recommended next steps.

AI triage verdict on an Office 365 inbox forwarding rule alert in the ThreatDefence portal: false positive at 90% confidence, with the reason, the resulting status and accept, reject and escalate controls
ScopeReveal the attack path

Trace threats across accounts, endpoints, and networks. Attack paths connect related activity, showing affected systems and where containment is needed.

Attack path in the ThreatDefence portal from an external source through sign-in, inbox rule, OAuth consent, file downloads and token reuse to an account takeover
RespondContain threats faster

Coordinate response across your tools, from session revocation to endpoint isolation. Actions run within approved limits or wait for analyst approval.

Response plan in the ThreatDefence portal with actions in order, each with its rollback and approval state
ImproveStrengthen your detections

Turn investigation outcomes into better detection rules. AI proposes changes for review, helping reduce recurring noise and close coverage gaps.

Tuning proposal in the ThreatDefence portal with the rule change, precision before and after, and merge request status

Case management built for the SOC

Bring alerts, investigations, approvals, and response actions together on one case board. Analysts can see what AI agents are investigating, which cases need attention, who owns the next step, and how much SLA time remains.

The ThreatDefence case board for acme-corp: new, in progress, waiting approval, resolved and closed cases, each with severity, SLA timer, AI status, tags and owner

Each case opens into a complete investigation record: evidence, related activity, timelines, agent queries, verdicts, and action history. Analysts can review findings, add context, assign work, and approve responses from the same workspace.

Clear ownership and a shared history keep investigations moving across shifts and teams. Two-way ServiceNow synchronization keeps tickets and case updates aligned, while reporting draws from the same operational record.

Path to autonomous SOC

Start with AI-led investigations and expand automation at your own pace. Set operating modes for each workflow and action type, keeping control over what requires approval and what can run independently.

Co-pilot

Agents investigate and recommend. Analysts review the findings, decide the outcome, and initiate response.

Wait for approval

Agents prepare case closures or response actions for an authorized analyst to approve before execution.

Autonomous

Agents execute explicitly authorized actions within defined conditions and scope limits. High-impact actions remain subject to human approval.

Co-pilotWait for approvalAutonomous
Agent outputEvidence, assessment, and recommendationsPrepared actions ready for reviewCompleted actions with recorded outcomes
Human controlDecide and initiate actionsApprove or reject proposed actionsDefine permissions, review results, and handle exceptions
Best fitValidating new investigation workflowsActions requiring case-by-case authorizationTested, narrowly scoped actions approved for automation

The platform allows you to set autonomy for each workflow and action type, from recommendations to approved execution and autonomous response. You control permissions, approval rules, and execution limits, with the ability to suspend any workflow immediately. Every action and configuration change is recorded for review.

See the platform in action

Discover how ThreatDefence brings investigation and response together across your security tools.

The ThreatDefence portal for acme-corp

Turn analysts into advanced investigators

Move your analysts beyond repetitive triage and give them more time for investigation, hunting, and detection engineering. Each analyst can work with an AI agent connected to the platform, using plain-language questions and reusable skills to explore data and develop their expertise.

AI assistant connected to the SOC platform
scope acme-corpglobex-corpinitech
Analyst
Run the Microsoft 365 sign-in forensics skill for the last 30 days, then check if any flagged user also created inbox rules. /td hunt m365-signin-forensics --days 30
AI assistant
get_tenant_scoperun_skill m365-signin-forensicssearch entra_signinssearch o365_auditlookup threat_intel

Scanned 30 days of sign-ins for acme-corpglobex-corpinitech. Three findings, every query is attached to the hunt record.

HIGHToken replay for a finance user from 203.0.113.48, followed by a new inbox rule 4 minutes later
MEDLegacy authentication still allowed for 2 service accounts
LOWImpossible travel for a sales user, matches the corporate VPN egress

Want me to open a case for the first finding and draft a detection for token replay followed by rule creation?

Analyst
Run the endpoint persistence skill across all servers and flag anything new since the last sweep. /td hunt endpoint-persistence --days 30
AI assistant
get_tenant_scoperun_skill endpoint-persistencesearch edr_processessearch edr_registrylookup threat_intel

Checked scheduled tasks, services and run keys on 214 endpoints in acme-corpglobex-corpinitech. Three findings.

HIGHNew scheduled task on FS-02 runs an encoded PowerShell command every 15 minutes
MEDUnsigned service installed on two finance laptops by a local admin account
LOWRun key added by a known updater, matches the approved software list

Want me to open a case for FS-02 and pull the full process tree for the scheduled task?

Analyst
Look for unusual outbound data volumes in the last 14 days, especially to cloud storage. /td hunt data-exfiltration --days 14
AI assistant
get_tenant_scoperun_skill data-exfiltrationsearch proxy_logssearch netflowlookup threat_intel

Compared outbound volumes in acme-corpglobex-corpinitech against each host’s 90-day baseline. Three findings.

HIGHEngineering workstation uploaded 4.2 GB to a personal cloud storage account after hours
MEDSpike in archive file creation on a file server before a large transfer
LOWBackup server traffic to a new destination, matches the backup vendor’s published ranges

Want me to open a case for the engineering workstation and list the files that were archived?

Analyst
Scan network telemetry from the last 7 days for beaconing and unusual internal connections. /td hunt ndr-network-anomalies --days 7
AI assistant
get_tenant_scoperun_skill ndr-network-anomaliessearch ndr_flowssearch dns_logslookup threat_intel

Analyzed 7 days of flows and DNS for acme-corpglobex-corpinitech. Three findings.

HIGHRegular 60-second beacon from a host on the printer subnet to 198.51.100.23
MEDSMB connections from one workstation to 40 internal hosts in five minutes
LOWNew DNS resolver on the guest network, matches a router firmware update

Want me to open a case for the beaconing host and check which process owns the connection?

Analyst
Check for leaked credentials tied to our domains and confirm whether any are still valid. /td hunt leaked-credentials --days 90
AI assistant
get_tenant_scoperun_skill leaked-credentialssearch breach_intelsearch entra_signinslookup threat_intel

Matched breach and infostealer data against accounts in acme-corpglobex-corpinitech. Three findings.

HIGHCredentials for a finance user found in a recent infostealer log, with sign-ins since
MEDService account password reused in a third-party breach dump
LOWFormer employee credentials in an older breach, accounts already disabled

Want me to open a case for the finance user and prepare a password reset and session revocation for approval?

Analyst
Run the full hunt sweep for the last 30 days and summarize anything that needs a case. /td hunt full-hunt-sweep --days 30
AI assistant
get_tenant_scoperun_skill full-hunt-sweepsearch all_sourcessearch o365_auditlookup threat_intel

Ran 14 hunting skills across acme-corpglobex-corpinitech. Three findings need attention.

HIGHToken replay for a finance user from 203.0.113.48, followed by a new inbox rule
MEDEncoded PowerShell scheduled task on FS-02
LOWImpossible travel for a sales user, matches the corporate VPN egress

Want me to open cases for the first two findings and attach the queries from this sweep?

Access
tenantacme-corpglobex-corpinitechroleanalyst, read and huntcredentialsnever shown to the AIisolationper tenant enforcedaudit0 calls logged1 call logged2 calls logged3 calls logged4 calls logged5 calls logged0 calls logged1 call logged2 calls logged3 calls logged4 calls logged5 calls logged0 calls logged1 call logged2 calls logged3 calls logged4 calls logged5 calls logged0 calls logged1 call logged2 calls logged3 calls logged4 calls logged5 calls logged0 calls logged1 call logged2 calls logged3 calls logged4 calls logged5 calls logged0 calls logged1 call logged2 calls logged3 calls logged4 calls logged5 calls logged
Skills library
Go as deep as you need

Drill into your data, test hypotheses, and trace activity across connected tools.

Learn from proven methods

Use the skills library to apply specialist investigation techniques and build confidence in unfamiliar areas.

Create and share expertise

Turn successful investigations into reusable skills that strengthen the whole team.

Improve with every case

Use analyst feedback to refine skills, enrich customer context, and improve future investigations.

How AI changes SOC roles

AI changes how people spend their time, which skills they need, and how they oversee investigations. Understanding the shift role by role helps leaders plan training, set expectations, and assign responsibilities.

As agents take on evidence collection and routine investigation, analysts have more time to assess complex threats, hunt for overlooked activity, and improve detections. Managers oversee the quality of both human and agent work, while security leaders gain a clearer view of coverage and risk. Across the team, the emphasis shifts toward asking better questions, validating findings, and turning investigation outcomes into stronger security operations.

CISO
Today

Builds a view of security coverage, performance, and risk from separate reports.

With AI agents

Uses consolidated evidence and quality metrics to guide investment, assess risk, and set autonomy limits.

SOC manager
Today

Manages alert queues, staffing, shift coverage, and service quality.

With AI agents

Oversees analysts and agents, using investigation quality and workload data to refine workflows and coverage.

SOC analyst
Today

Collects evidence across tools, investigates alerts, and documents findings.

With AI agents

Reviews agent investigations, resolves uncertainty, and directs response, with more time for complex cases and threat hunting.

DFIR specialist
Today

Collects forensic artifacts, reconstructs timelines, and determines incident scope.

With AI agents

Uses agents to accelerate artifact analysis and timeline building, focusing on evidence integrity, forensic interpretation, and incident response.

Threat intelligence analyst
Today

Reviews sources, validates indicators, and assesses threats relevant to the organization.

With AI agents

Uses agents to collect and correlate intelligence, focusing on source reliability, threat relevance, and defensive priorities.

Detection engineer
Today

Writes detection logic, tests coverage, and tunes rules using investigation feedback.

With AI agents

Validates AI-proposed detections and tuning changes, tests for gaps, and develops coverage from observed attacks.

Guardrails built in

The platform enforces agent permissions, execution limits, and approval rules outside the AI model. Each agent runs in an isolated sandbox under version-controlled policies, with every investigation available for review.

Least privilege

Agents access only the tools and actions their workflow needs, with limits on response targets, volume, and frequency.

Protected credentials

Agents work with credential placeholders. Secrets are supplied only when an authorized tool connects to an approved endpoint.

Untrusted telemetry

Emails, alerts, and logs are treated as evidence. Instructions planted inside them cannot override platform permissions or approval rules.

Evidence required

Verdicts reference supporting queries and results. Low confidence, conflicting evidence, or missing context sends the case to an analyst.

Tenant isolation

Each customer’s data, agent memory, and cases remain separate. The platform validates tenant scope on every tool call.

Complete audit trail

Queries, results, verdicts, actions, approvals, and policy events are recorded, giving analysts an exportable history of each investigation.

Built for MSPs and MSSPs

Run security operations across your clients from one platform, under your own brand. A shared operations queue brings investigations, approvals, escalations, and SLAs into one view, with each client’s procedures and context built into the work.

ThreatDefence partner dashboard showing client tenants, open cases, AI verdicts, autonomy settings, SLA deadlines, and assigned analysts

Each tenant keeps its data, credentials, agent memory, and cases separate, with permissions and autonomy configured per client. Authorized analysts can hunt across tenants, share reusable methods, and work together on investigations. Skills and detection content your team develops remain yours.

Explore AI SOC for MSPs and MSSPs

Expand your security coverage

Add capabilities as your needs grow, all managed through the same portal. Each module gives AI agents more evidence and context, with shared permissions, approval controls, and case records across the platform.

Platform / Add-on modulestenant acme-corp
AI SOC platform

AI triage, investigation, response, threat hunting, detection engineering, case management, and reporting across your connected tools.

Active
Activate
Brand protection

Detect lookalike domains, cloned websites, and impersonating profiles.

AddsImpersonation evidence for phishing and fraud investigations.
Active
Dark web monitoring

Identify exposed credentials and references to your organization in underground sources.

AddsCredential exposure context for account investigations.
Active
Attack surface management

Discover internet-facing assets, exposed services, and security weaknesses.

AddsExternal exposure context for affected assets.
Active
ITDR

Investigate Microsoft 365 identity threats, risky applications, and account activity.

AddsIdentity evidence and approved account, session, and application controls.
Activate
NDR

Monitor internal and outbound network activity for suspicious behavior.

AddsConnection, DNS, and TLS evidence for investigations and hunts.
Active
Cyber risk management

Track security posture, control gaps, risk ownership, and remediation priorities.

AddsBusiness and control context for prioritizing findings.
Activate
AI governance

Understand which AI tools are in use and what data is being shared with them.

AddsAI usage and data-sharing context for investigations.
Active
Managed SIEM

Collect and retain security telemetry, with detections maintained by ThreatDefence engineers.

AddsSearchable historical data for investigation, hunting, and detection development.

See the ThreatDefence AI SOC in action

Faster investigations. Clear evidence. Coordinated response.

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    Frequently Asked Questions

    What is the ThreatDefence AI SOC platform?

    The ThreatDefence AI SOC platform brings triage, investigation, response, threat hunting, and detection engineering into one workspace. AI agents gather evidence across connected tools and prepare findings and actions, while analysts direct the work and control material decisions.

    Does it work with the security tools we already use?

    Yes. The platform connects to SIEM, EDR, XDR, identity, email, cloud, network, and SaaS tools through their APIs. Agents query live evidence across your stack and execute approved actions under the permissions you control.

    What does the platform cover beyond alert triage?

    The platform supports investigation, case management, response, threat hunting, detection engineering, cyber risk management, and reporting. Shared security context and case records keep findings, actions, and decisions connected.

    Can AI agents take response actions on their own?

    Yes, within limits you approve. The platform supports co-pilot, approval-required, and autonomous modes per workflow and action type, with target restrictions and execution limits. You can reduce permissions or suspend individual workflows immediately.

    How can we validate an AI verdict?

    Each verdict links to supporting evidence, queries, and results so analysts can check the assessment. Uncertain cases are escalated, while sampling and quality reporting track analyst agreement, overrides, incorrect closures, and missed escalations.

    How does the platform control agent access?

    Permissions and approval rules are enforced outside the AI model. Agents run in isolated sandboxes, credentials are brokered through placeholders, and every tool call is checked against the authorized tenant and scope.

    How does the platform help our analysts?

    Agents handle evidence gathering and routine investigation, giving analysts more time for complex incidents, hunting, and detection engineering. Analysts can also use their own AI agents to drill into platform data, run specialist skills, and create reusable methods for the team.

    Can we add more capabilities later?

    Yes. Capabilities include brand protection, dark web monitoring, attack surface management, ITDR, NDR, cyber risk management, and AI governance. These work through the same platform, adding context and capabilities as your needs grow.

    Can MSPs and MSSPs white-label the platform?

    Yes. Partners can deliver the platform under their own brand, with one operations queue across clients. Each tenant retains separate data, permissions, procedures, and autonomy settings, and partners retain ownership of the skills they develop.

    How long does it take to get started?

    Initial AI triage can begin within the first few weeks, depending on API access, integration requirements, and data readiness. Start with selected alert sources in co-pilot mode, validate investigation quality, and expand from there.