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24×7 SOC as a Service

Round-the-clock threat detection, triage and response.

For most organisations, it is not realistic to keep us with modern cyber threats.

ThreatDefence delivers a fully managed 24×7 SOC as a Service, combining our SecOps Platform with a team of cyber security experts who monitor, investigate, and respond for you, every hour of every day.

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What Is SOC as a Service?

SOC as a Service (Security Operations Centre as a Service) is a security monitoring and response capability delivered by a third-party provider. Rather than staffing and operating a SOC internally, organisations subscribe to a managed service that handles continuous monitoring, threat detection, alert triage, and incident response.

A well-executed SOC as a Service is not a glorified alert feed. It includes:

24×7 monitoring of your environment by qualified analysts.

Alert triage and investigation — not just forwarding noise to your inbox.

Threat hunting and proactive detection.

Defined escalation and response
procedures.

Regular reporting and security posture
visibility.

ThreatDefence 24×7 SOC as a Service

Strengthen your security posture with a highly skilled security team and the full capability of a modern Security Operations Centre, without the cost and complexity of building one yourself.

  • SOC 2, PCI DSS, and ISO 27001 certified
  • Modern SOC capability without the cost of building and operating it internally
  • Fixed monthly pricing with no onboarding fees
  • No third-party product dependency or log-based charging model
  • Guaranteed SLAs for triage and response
  • Included DFIR retainer for high-severity incidents
  • Trusted by organisations around the world
  • Guaranteed data sovereignty
  • Flexible month-to-month commercial terms
  • Expanded value through dark web monitoring, attack surface management, and NDR

How ThreatDefence 24×7 SOC Works

Continuous Threat Monitoring

ThreatDefence continuously monitors your environment across cloud, network, endpoints, identity, and applications. Our 24×7 SOC operates without coverage gaps, including after hours, weekends, and public holidays, so suspicious activity is identified as it emerges.

Alert Triage and Investigation

Every alert is reviewed by a human analyst. We validate detections, correlate related activity across your environment, filter out false positives, and investigate what matters. The result is fewer escalations, better context, and notifications that are meaningful.

Proactive Threat Hunting

Automated detections identify known threats. Threat hunting is how we uncover what automated rules can miss. Our analysts conduct scheduled and intelligence-led hunts to identify indicators of compromise, lateral movement, credential misuse, and living-off-the-land activity before it develops into a larger incident.

Incident Response Support

When malicious activity is confirmed, we do more than raise an alert. Our team works with you to support containment, evidence collection, investigation, and remediation. Where deeper analysis is required, incidents can be escalated into a full Digital Forensics and Incident Response engagement.

Threat Intelligence Integration

Our SOC is supported by curated threat intelligence, including dark web monitoring, sector-relevant intelligence, and adversary tracking. When new campaigns, tactics, or indicators emerge, we use that intelligence to assess your environment and strengthen detection coverage.

AI-Assisted Detection and SOC Automation

ThreatDefence combines analyst expertise with AI-assisted correlation, anomaly detection, and automated response workflows. Routine tasks are accelerated through automation, while complex investigations are escalated to analysts with the relevant evidence and context already assembled.

Dedicated Customer Portal

Customers have access to a dedicated portal with real-time dashboards, incident timelines, analyst notes, reporting, and service visibility. You can see what has been detected, what actions have been taken, and the current status of investigations at any time.

Regular Reporting

We provide scheduled reporting that covers threats detected, incidents handled, SOC activity, security trends, and control coverage. Reports can be tailored for executive or technical audiences and are also available in white-labelled formats for MSP and MSSP delivery.

Expert Analysts — The People Behind the SOC

Technology can detect activity, but people make the decisions that matter. A SOC is only as effective as the analysts behind it, and the difference in analyst quality between providers is often significant.

ThreatDefence SOC is staffed by experienced cyber security professionals who provide genuine 24×7 human coverage. Critical decisions are not offshored or left to automation alone. Our analysts investigate alerts, validate threats, cut through false positives, and provide clear, actionable guidance when response is required.

Expert Analysts — The People Behind the SOC

Experienced Analysts Behind Every Decision

ThreatDefence SOC is operated by experienced cyber security professionals providing genuine 24×7 human coverage. Our analysts do far more than monitor alert queues. They investigate suspicious activity, correlate evidence across cloud, network, endpoint, identity, and application telemetry, and make informed decisions based on context, risk, and likely business impact.

Human Review on Every Alert

Every alert is reviewed by a human analyst before it reaches your team. We validate what is happening, eliminate false positives, and escalate only what is genuinely important, with clear findings and recommended actions.

Our analysts work from documented playbooks tailored to your environment, while also applying judgement built through real-world incident response, threat hunting, detection engineering, and digital forensics experience.

Backed by Senior Analysts and Threat Hunters

Our SOC capability is backed by senior security analysts and threat hunters who lead complex investigations, conduct proactive hunting activities, improve detection coverage, and support incident response when higher-severity events occur.

This ensures the service is not limited to alert triage, but includes the deeper expertise required to identify sophisticated threats and respond effectively.

Certified and Experienced

Our team holds industry certifications including CISSP, CISM, GCIA, GCIH, GCFE, and CEH. They bring hands-on experience across threat hunting, digital forensics, incident response, threat intelligence, and adversary-focused investigation.

The result is a level of capability that is difficult and costly to build internally.

Dedicated Security Advisors

Our clients also receive access to our Security Advisory team who understands their environment, risk posture, and operational priorities.

Technology Behind the SOC

Our SOC runs on ThreatDefence’s SecOps Platform — an integrated suite purpose-built for managed security operations.

Next-Generation SIEM

Centralised log collection, correlation, and investigation across your entire environment

Network Detection and Response (NDR)

Weeks of network evidence retained for rapid investigation and hunting

Deception Technology

Honeypots and decoys that catch attackers who evade conventional controls

Cloud Visibility

Coverage for AWS, Azure, GCP, and SaaS applications, including misconfigurations and access anomalies

Endpoint Detection and Response (EDR) Integration

Enrich SOC visibility with your existing EDR telemetry

EBA and Behavioural Analytics

Detect insider threats, compromised credentials, and anomalous user behaviour

SOC Automation

Integrated SOAR capabilities to accelerate triage, containment, and response workflows

Proactive Threat Hunting

Detection rules catch what you know to look for. Threat hunting finds what you do not.

Most alerts are triggered by known indicators such as signatures, rules, and thresholds. Sophisticated attackers are designed to avoid them. They operate quietly, blend into legitimate activity, and use trusted tools to reduce the chance of detection.

Threat hunting is the proactive search for signs of malicious activity before an alert triggers and before an attacker achieves their objective.

Security Advisor

Service oversight, security advisory, customer advocate.

Customer Success Manager

Operational service management, metrics, reporting, compliance.

24/7 Security Operations

Australian-based managed SIEM, SOC, IR, VM, TI, EDR Management, Automation.

DFIR Retainer Service

Major incident guidance, DFIR Retainer supported by SLA.

Australian Service

AU Threat Intel, Data sovereignty, local team.

Value Adds

Holistic end-to-end SecOps with NDR, ASM, Brand Protection, Automation and more.

Simulations and Tabletop

Testing of IR procedures, technical containment and coordinated response. 

How ThreatDefence Hunts

ThreatDefence threat hunters work from structured hypotheses based on your environment, your industry, and current threat activity. Using retained log, identity, endpoint, cloud, and network data, our team looks for patterns and behaviours that may indicate attacker presence or early-stage compromise.

What We Hunt For

Full-spectrum visibility — from the endpoint to the edge, on-prem to cloud, users to infrastructure.

1

Lateral movement

Anomalous internal traffic, pass-the-hash, Kerberoasting, SMB enumeration, and unusual privileged account usage patterns.

2

Living-off-the-land techniques

Abuse of PowerShell, WMI, certutil, LOLBins, and other built-in OS tools used to blend into normal activity.

3

Credential abuse and identity compromise

Unusual authentication patterns, impossible travel, service account anomalies, and MFA fatigue indicators.

4

Persistence mechanisms

Scheduled tasks, registry modifications, startup items, and service installations that don’t match known-good baselines.

5

Command and control (C2) indicators

Beaconing patterns, DNS anomalies, unusual outbound connections, and protocol misuse.

6

Data staging and exfiltration precursors

Unusual file access volumes, compression activity, and transfers to cloud storage or external endpoints.

Incident Response

ThreatDefence SOC as a Service includes a DFIR retainer, giving you direct access to incident response expertise when serious incidents occur. Rather than scrambling to engage external support during a breach, you have a clear escalation path to experienced responders already built into the service.

Our team helps you investigate and contain threats across the attack kill chain — from initial access and persistence through to lateral movement, privilege escalation, command and control, and potential data exfiltration. This allows you to move quickly from detection to coordinated response, with support for evidence collection, containment decisions, remediation, and recovery.

Incident Response

AI and Automation in the SOC

Modern SOCs generate more alerts than analysts can review manually. ThreatDefence uses AI-assisted detection, UEBA, and SOC automation to cut through the noise, surface meaningful threats faster, and reduce response time.

Our platform applies machine learning and correlation across endpoint, identity, cloud, and network telemetry to detect anomalies, connect related activity, and suppress false positives. Automated playbooks can enrich incidents, notify stakeholders, and trigger controlled response actions such as isolating endpoints or disabling compromised accounts.

AI helps analysts move faster, but it does not replace judgement. Every escalation is reviewed by a human analyst who validates the activity, assesses the risk, and stands behind the recommendation.

AI and Automation in the SOC

ThreatDefence SOC vs. In-House SOC

Cost

Building a 24×7 SOC requires 6–10 analysts, a SIEM platform, threat intelligence subscriptions, and management overhead. ThreatDefence delivers equivalent capability at a fraction of the cost.

Speed to Deploy

An in-house SOC takes 12–24 months to build and staff. ThreatDefence is operational in days.

Coverage Hours

In-house teams are vulnerable to after-hours gaps. ThreatDefence covers every hour, including weekends and public holidays.

Analyst Expertise

Attracting and retaining experienced security analysts is one of the hardest hiring challenges in IT. ThreatDefence gives you access to senior analysts immediately.

Technology Currency

The threat landscape evolves constantly. Our platform and detection library are continuously updated — you’re not managing that investment yourself.

Frequently Asked Questions

SOC as a Service is a fully managed security operations capability delivered by an external provider. It gives organisations access to continuous monitoring, threat detection, investigation, escalation, and response support without the cost and complexity of building and staffing a full in-house SOC.

ThreatDefence analysts triage the activity, correlate it with other signals, determine whether it represents a genuine threat, and take the agreed next steps. That may include escalation, investigation, containment support, or broader incident coordination, depending on the nature and severity of the activity.

No. ThreatDefence is designed to work with your existing security investments. We integrate with your current technologies across endpoint, identity, cloud, email, network, and other control points to extend visibility and improve security operations outcomes.

Yes. ThreatDefence supports on-premises, cloud, and hybrid environments, with the ability to monitor and correlate activity across multiple platforms and data sources within a single operating model.

Yes. ThreatDefence is built and operated in Australia and supports organisations with strict operational, assurance, and regulatory requirements. The service helps produce clearer monitoring, investigation, response, and reporting outcomes that support regulated and high-accountability environments.

Yes. ThreatDefence can support partner-led delivery models, including white-labelled service experiences, helping partners extend their own customer offerings with a mature SOC capability behind the scenes.

Most customers can begin receiving operational value quickly, with priority integrations brought online first and broader coverage expanded in stages. Timeframes vary depending on the complexity of the environment, number of data sources, and any specific workflow or compliance requirements.

Yes. ThreatDefence supports incident response as part of the service, including investigation, coordination, and response guidance. Where a major incident requires deeper forensic analysis or more intensive support, the service can escalate into dedicated DFIR activity.

Customers receive structured reporting that covers incidents, investigations, trends, service activity, and security posture insights. Reporting is designed for both technical stakeholders and executive audiences.

Yes. ThreatDefence performs proactive threat hunting to identify suspicious or malicious activity that may not have triggered a standard alert. Hunts can be scheduled as part of the service and also initiated in response to new intelligence or emerging threats.

Enterprise-Grade Security, Delivered 24/7

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