ThreatDefence is the only SecOps as a Service company providing broad coverage across your entire technology stack with evidence-based security.
We provide security teams with full-stack SecOps infrastructure – you get deep visibility from day one, gain control over your security data, and get access to a comprehensive set of ready-to-use tools, detections, workflows, playbooks and scenarios.
24×7 managed detection and response across endpoint, network, cloud, identity, and log sources
Eyes-on-glass SOC and continuous threat hunting
Protect your entire technology stack and build your SecOps on your own pace
Launch your SOC business without any upfront investment
Get ultimate assurance that your environment is free from threat actors
Quickly recover from cyber attacks and breaches
24×7 SOC, Continuous Monitoring, Threat Containment and Incident Response
Visibility and actionable insights for all IT assets
Leverage our Cyber Range to train defenders based on real-world scenarios and simulations
OT and industrial cyber security services for critical infrastructure
Cloud-based SIEM platform providing visibility across all your data sources
Manage your external footprint, publicly available data, and Dark Web leaks
Quick alert triage and integrated SOC metrics
Fully featured distrubuted NDR for on-premises and public cloud environments
Deploy honeypots and honeytokens and stay ahead of threat actors
Quick investigations and Threat Hunting with our cyber AI
Integrated endpoint agent providing deep visibility, response and forensics
Log management and threat detection across any of your log sources
A SecOps platform purpose-built for industrial and OT environments
ThreatDefence puts security and compliance at the heart of our service, keeping your data protected at all times.
See how we keep your data secure.
Read what our customers say about us
Solution briefs and datasheets
Technical support and knowledge base
Essential Eight monitoring, reporting, and evidence for ongoing compliance
Privacy Act reform impacts, obligations, and practical security considerations
Monitoring and compliance support for critical infrastructure environments
A practical guide to Incident Response and Digital Forensics
Read how cyber range helps to train cyber defenders
A practical guide to securing critical infrastructure with continuous monitoring
A practical buyer’s guide for schools evaluating SIEM and SOC services
A practical guide to selecting the right SIEM and SOC service for local government
We provide end-to-end SecOps solutions for Managed Security Service Providers (MSSPs), Managed Service Providers (MSPs), and Value-Added Resellers (VARs).
Find out how you can become a ThreatDefence partner.
AI SOC hyperautomation transforms cybersecurity ops by autonomously detecting, analyzing, and remediating threats.
Honored to Support the Launch of the University of Technology Sydney Cybersecurity Precinct!
ThreatDefence Cyber had the privilege of meeting with Honeywell Dubai’s Digital City leadership to explore synergies in OT/SCADA and…
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Equinox to support companies with ready to use, end-to-end SecOps infrastructure, including a full stack platform able to capture and…
ThreatDefence had an amazing time at AISA CyberCon 2024, connecting with industry leaders and advancing cyber security conversations.
READ THIS CAREFULLY BEFORE INSTALLING OR USING THREATDEFENCE SOFTWARE.
BY SELECTING THE “I AGREE” BUTTON, DOWNLOADING, INSTALLING, COPYING, ACCESSING, OR USING THE SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS ON YOUR OWN BEHALF AND ON BEHALF OF YOUR ORGANISATION.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, CLICK THE “I DO NOT AGREE” BUTTON, AND DO NOT INSTALL OR USE THE SOFTWARE IN ANY WAY AND IMMEDIATELY DELETE OR DISPOSE OF THE SOFTWARE.
This End User Licence Agreement together with any completed Order Form (“EULA”) is a legal agreement between: ThreatDefence Pty Ltd (ACN 615 022 074) trading as ThreatDefence.
The person or entity named in the Order Form who acquires the Software or the person or entity which has installed the Software (“Licensee”).
Licensee acknowledges and agrees that it has acquired a license to use the Software on the condition that the installation and use of the Software is subject to the terms and conditions of this EULA. If the Software is installed or downloaded by an administrator of Licensee, the administrator is deemed to accept the terms and conditions of this EULA (for and on behalf of the Licensee and each User) by clicking the “I ACCEPT” button displayed on the relevant server. Acceptance of any modifications to the terms of this EULA made by ThreatDefence from time to time will be a pre-condition for installation and use of any Updates. For the avoidance of doubt no terms or conditions of Licensee, including any terms or conditions printed on or referred to in Licensee’s offer to purchase or order will be binding on ThreatDefence or have any legal effect unless expressly agreed to in writing by ThreatDefence.
In this EULA, capitalised terms have the following meanings:
Number of Users means the number of Users indicated in the Order Form.
Licence and Maintenance Package means the package offering by ThreatDefence for the applicable Fee consisting of a perpetual licence to install and use the Software in accordance with clause 4 with the option of obtaining Support and Maintenance on a yearly basis, as ordered by Licensee in the Order Form.
Order Form means an online, electronic or hardcopy communication by or on behalf of Licensee to ThreatDefence, which contains details of Licensee and the relevant order, including the name of Licensee, the Software (including whether under the Licence and Maintenance Package or the Subscription Package) and the Number of Users, and for the purpose of downloading, ordering or confirming orders of the Software. Order Forms include the information webpage completed by a Licensee on the ThreatDefence Website, the Customer Order Form (as provided by ThreatDefence), or a purchase order issued by Licensee or paypal information webpage completed by or on behalf of a Licensee, to the extent such purchase order or paypal information webpage contains the above information, but do not include any terms or conditions printed on or referred to in such purchase order or paypal information webpage.
Software means the software as indicated in the Order Form, all Updates and the Documentation.
Support and Maintenance means the support and maintenance services provided by ThreatDefence to Licensee relating to installation and use of the Software in accordance with clauses 17 to 20.
Subscription Package means the package offering by ThreatDefence for the applicable Fee consisting of a licence to install and use the Software in accordance with clause 4 and the provision of Support and Maintenance on a subscription basis, as selected by Licensee in the Order Form.
Third Party Software means software which is created or developed by a party other than ThreatDefence and includes open source software.
Updates means any patches and modifications, enhancements, improvements and revisions of the Software, including new releases of Software, made available by ThreatDefence at its discretion from time to time.
User means each person (including a person under the authority or control of an Affiliate of Licensee) who is using a network device and assigned an unique IP address inside the Licensee environment that ThreatDefence monitors.
Upon acceptance of this EULA in relation to the Software and payment of the applicable Fees by Licensee, ThreatDefence grants to:
The licence granted under clause 4 is limited to the Number of Users. The Licensee must ensure that the Software is not installed for use by more than the Number of Users at any one time. The Licensee must, on request by ThreatDefence, report to ThreatDefence the number of Users every 6 months (from the Commencement Date) during the term by completing and submitting to ThreatDefence a completed User Report Form.
Licensee may only make a copy of the Software if it is solely for backup purposes or required for the purpose of updating or upgrading hardware, system maintenance, ensuring the continued availability of the Software to authorized Users or is otherwise expressly permitted by law. Licensee must not otherwise copy the Software to any storage device or other server or remove or relocate the server for which the Software is licensed under this EULA except as expressly permitted by this EULA or by law, unless with ThreatDefence’ prior written consent.
The Software may incorporate or access Third Party Software and services. Licensee agrees to and must ensure all Users comply with all applicable terms and conditions for the Third Party Software at all times. To the extent permitted by law, all Third Party Software provided with or contained in the Software is provided “AS IS” without warranty of any kind. ThreatDefence will have no liability or responsibility for the operation or performance of the Third Party Software and will not be liable for any damages, costs, or expenses, direct or indirect, arising out of the performance or failure to perform of the Third Party Software.
The Software will be made available to Licensee for download from the ThreatDefence Website or delivered.
Licensee acknowledges and agrees that the Software may only be installed and used on adequate equipment, including a server which meets or exceeds the minimum system requirements identified and notified by ThreatDefence to Licensee from time to time. Licensee acknowledges and agrees that it is solely responsible for obtaining, installing, operating and maintaining all hardware, other equipment and third party software required for use of the Software. All computer functionality, operating system, network services, hardware maintenance and data backup are the responsibility of the Licensee.
THREATDEFENCE IS NOT RESPONSIBLE FOR DATA LOSS ARISING AS A RESULT OF USE OF THE SOFTWARE OR INTERACTION OF THE SOFTWARE WITH ANY THIRD PARTY SOFTWARE.
ThreatDefence may provide Licensee with an evaluation version of the Software solely for Licensee to evaluate the Software during a specified evaluation period, currently 15 days. Extended access to the evaluation version of the Software beyond the evaluation period will be enabled at the discretion of ThreatDefence. Any use of the Software after the expiry of the evaluation period (including, where applicable, any extensions) is not permitted unless the applicable Fees are paid by Licensee. The terms and conditions of this EULA apply in full during the evaluation period except that:
The Licensee agrees to use reasonable endeavours to safeguard the Software and any licence key(s) to ensure that no unauthorised person has access to them and that there is no unauthorised copying or distribution of the Software or the licence key(s).
ThreatDefence may direct Users to the ThreatDefence Website to enable Users to download Updates. Licensee must install all Updates to the Software to a minimum level of 3 minor point releases from current Software release to retain access to Support and Maintenance unless agreed in writing by ThreatDefence. Updates are only available to Licensee which has elected for, and has paid all applicable fees to retain the Support and Maintenance option under the Licence and Maintenance Package or Licensee under the Subscription Package.
Upon installation of an Update, the license granted under this EULA will apply to such Update (to the extent varied by any additional terms and conditions made available to Licensee by ThreatDefence at www.ThreatDefence.com/eula) and all rights in respect of the previous version of the Software will lapse and no further use of the previous version of the Software is permitted.
Licensee agrees:
ThreatDefence may at its discretion make available to Licensee general information in relation to the installation and use of the Software in the form of online knowledge base on the ThreatDefence Website or forums of social media networks selected by ThreatDefence from time to time
Subject to Licensee paying all applicable Fees, ThreatDefence will provide Support and Maintenance to Licensee relating to installation and use of the Software via a Support Ticket system available between 9.00 am to 5.00 pm EST excluding Saturdays, Sundays and any public holidays in New South Wales, Australia, under which Licensee may submit a Support Ticket on the ThreatDefence Website. ThreatDefence will respond to the Support Ticket by e-mail, web conference or telephone (as it considers appropriate). Support and Maintenance via the Support Ticket system are not available outside the nominated hours unless agreed in writing, which may be subject to payment of additional fees. For avoidance of doubt, ThreatDefence is under no obligation to provide Support and Maintenance to Licensee which has not elected for the Support and Maintenance option under the Licence and Maintenance Package.
Licensee agrees, on request, to provide promptly to ThreatDefence any information available to assist ThreatDefence in identifying a technical error (such as any error diagnostic messages) when providing support and maintenance services.
ThreatDefence’ Support and Maintenance do not include the rectification of errors, defects or problems caused or contributed to by:
ThreatDefence’ obligations to provide Support and Maintenance to Licensee under this EULA is conditional upon Licensee paying all applicable Fees and will cease upon the earlier of termination of this EULA in accordance with its terms or:
ThreatDefence does not provide training for the use of the Software unless requested or agreed by Licensee or otherwise provided by this EULA and subject to Licensee entering into an agreement with ThreatDefence for the provision of such training services.
All Fees paid by Licensee to ThreatDefence under this EULA are non-refundable. Licensee under the Subscription Package agrees and acknowledges that it is liable for payment of subscription fees for the minimum period as detailed on the Order Form.
Any applicable licence or other fees payable by Licensee under this EULA are (unless otherwise expressly stated by ThreatDefence) exclusive of any applicable goods or services or value added taxes or other taxes of similar nature (“Taxes”). Upon ThreatDefence’ request, Licensee must pay or reimburse to ThreatDefence any amounts payable on account of Taxes levied upon or arising out of the supply of the Software or any services by ThreatDefence to Licensee.
As between ThreatDefence and Licensee, Licensee owns all content it uploads using the Software and all intellectual property rights subsisting in the content. ThreatDefence will not access, view or listen to the content, except as reasonably necessary to exercise its rights or comply with its obligations under this EULA.
Licensee acknowledges and agrees that all intellectual property in and to the Software (including copyright in all drawings, designs, the Documentation and specifications relating to the Software, algorithms, scientific or technical data and models forming the part of the Software) and any other information or material (including confidential information) relating to the Software remains the property of ThreatDefence, and that the Licensee acquires no right, title or interest in or to that intellectual property by virtue of this EULA other than as expressly stated in this EULA. The rights and interests in all copies of or modifications to the Software remain with ThreatDefence.
The parties acknowledge and agree that all intellectual property rights in relation to any feedback, ideas, suggestions, proposals, development, modification, adaptation or improvement in relation to the Software made or acquired by Licensee during the term of the EULA (“Improvements”) will, to the extent permitted by law, vest in and are hereby assigned to ThreatDefence with effect from their creation. ThreatDefence grants to Licensee a licence to use any Improvements on the terms of this EULA. Where title to Improvements is not permitted by law to vest in ThreatDefence, Licensee grants to ThreatDefence a perpetual, irrevocable, transferable, royalty-free, worldwide licence (including the right to sublicense) to use the Improvements for any purpose.
To the extent such prohibition is permitted by law, Licensee must not take any action, and must not assist any person to take any action that may jeopardise, limit, challenge or interfere with ThreatDefence’ ownership of or rights in the Software.
If any person alleges, or if ThreatDefence believes, that the use of the Software may infringe the intellectual property rights of any person, ThreatDefence may, at its discretion, suspend Licensee’s licence to use the Software until ThreatDefence:
ThreatDefence will handle, protect and disclose any personal information of Licensee collected in connection with this EULA in accordance with its Privacy Policy (as amended from time to time), published on the ThreatDefence Website. By using the Software and accessing our Support and Maintenance, Licensee agrees to the terms of the Privacy Policy.
By accepting the terms and conditions of this EULA, Licensee consents to receiving marketing and promotional communications from ThreatDefence or its authorised re-sellers from time to time. Any such marketing and promotional communication pursuant to the consent granted under this EULA will provide the Licensee with an ‘unsubscribe’ facility. The consent under this clause is given by Licensee every time Licensee accepts the terms and conditions of this EULA in relation to the Software.
Licensee must treat all information concerning the Software, including the Documentation as confidential and proprietary information of ThreatDefence (other than information that is lawfully in the public domain or lawfully in the possession of Licensee at the time of disclosure). Licensee may not reproduce, use or disclose that information to any person without ThreatDefence’ prior written consent, other than to those of the Licensee’s employees who must have access to such information for the performance of their duties.
The Software may include links to third party websites, including forums of social media networks. ThreatDefence is not responsible for and do not endorse any features, content, advertising, products or other materials on or available from any third party websites. Licensee acknowledges and agrees that it accesses and use such third party websites subject to the applicable terms of such websites at its own risk.
Nothing in this EULA excludes, restricts or modifies the application of any legislation which by the law of any jurisdiction cannot be excluded, restricted or modified. In particular, where Licensee is a “consumer” under the Australian Consumer Law (“ACL”), ThreatDefence gives the guarantees as required by the ACL (“Consumer Guarantees”) with respect to the Software and any Support and Maintenance supplied by it.
In addition to (where applicable) any Consumer Guarantees given in clause 33, ThreatDefence warrants that the Software will perform in accordance with the “specifications” detailed on the ThreatDefence Website, published by ThreatDefence in relation to the Software and will be free from defects in materials and workmanship under normal use for a period of 30 days from the date that the Software is delivered to Licensee (“Warranty Period”). This product warranty does not apply if any errors, defects or problems are caused or contributed to by the causes outlined in clause 19. This product warranty is the sole remedy for any Licensee which is not a “consumer” under the ACL.
The following notice applies only to a Licensee which is a “consumer” under the ACL: Our goods come with warranties that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
If during the Warranty Period, Licensee believes that the Software does not operate in accordance with the specifications:
Subject to the clauses 33 and 34 and any express warranties provided in this EULA, all representations, warranties, guarantees, terms and conditions which would otherwise be implied in or imposed on this EULA in connection with any goods or services supplied by ThreatDefence or otherwise relating to the performance of ThreatDefence’ obligations under this agreement, are excluded. ThreatDefence does not warrant that the Software will be error free or that its use will be uninterrupted, that it will operate in combination with other software or any particular equipment or system, that it will provide any function other than set out in the Documentation, or that it does not infringe the rights of any third party.
Subject to clauses 33 and 37 and to the extent permitted by law:
The licence granted in clause 4:
unless terminated by ThreatDefence or Licensee in accordance with its terms.
Licensee may terminate this EULA at any time by giving written notice to ThreatDefence and complying with the conditions of clause 42.
ThreatDefence may terminate this EULA immediately by giving written notice to Licensee if:
Upon termination or expiry of this EULA for any reason the Licensee must:
Expiry or termination of this EULA for any reason does not affect the rights and obligations of either party arising prior to the termination. Clauses 15, 24 to 27, 29, 31 to 38 and 42 survive the termination or expiry of this EULA for any reason.